Terms

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The Private Firm PLLC d/b/a "Private Virtual Office" (“Provider”) offers virtual address, mail handling, mail forwarding, and virtual office services (“Services”) to individuals and entities (“Customer”).
Provider shall perform all Services on a best efforts basis, using reasonable care and diligence consistent with industry standards. However, Customer acknowledges that such Services may depend on third-party systems, carriers, and other factors beyond Provider’s control. Provider does not guarantee that any Service will be error-free, uninterrupted, or available at all times.

All Services are provided “AS IS” and “AS AVAILABLE” and on a best efforts basis without warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, accuracy, security, or noninfringement.
Provider does not warrant or represent that mail or packages will always be received, forwarded, or delivered on time, nor that the confidentiality of any communication, information, or material will be maintained at all times.

Customer shall not use the Services:

• For any illegal, fraudulent, or misleading purpose;
• To receive or send hazardous materials or contraband;
• To create the impression of a physical office or presence in violation of applicable laws or regulations; or
• In any manner that could harm Provider’s reputation or business operations.
   

Customer must promptly notify Provider of any change in business address, ownership, or contact information.

Customer agrees to indemnify, defend, and hold harmless Provider, its owners, affiliates, officers, agents, and employees from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising out of or related to:

• Customer’s use or misuse of the Services;
• Any act or omission of Customer or its representatives; or
• Any claim by a third party based on Customer’s business, mail, or communications.
   

Provider’s total cumulative liability for any claim, whether in contract, tort, negligence, or otherwise, shall not exceed $250.
In no event shall Provider be liable for any consequential, incidental, indirect, special, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, even if advised of the possibility of such damages.

Any claim or cause of action arising from or relating to these Terms or the Services must be commenced within twelve (12) months after the cause of action accrues, otherwise it is permanently barred.

Provider shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, terrorism, cyberattacks, labor disputes, power outages, postal disruptions, or governmental actions.

Provider may terminate or suspend Services immediately for nonpayment, violation of these Terms, or suspected unlawful activity. Upon termination, Provider has no further obligation to forward or retain Customer’s mail or materials beyond thirty (30) days.

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict-of-law principles. The exclusive venue for any dispute shall be the state or federal courts located in Oakland County, Michigan, and Customer irrevocably consents to such jurisdiction.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous agreements or understandings, whether oral or written.